SAFE STAY: OUR COVID-19 protocols

Your wellness is our priority. We have implemented multiple Covid-19 Protocols to safeguard your health and wellbeing during your stay. We also operate a new Flexible Rescheduling Policy where you can reschedule your booking as many times as you wish. We are a brand new Hotel with a completely new interior in all areas of the property.

HYGIENE

All staff will be wearing protective masks and/or visors.
All guests are asked to wear their own face masks moving through public areas of Hotel. You can remove your mask while seated in your pods; while dining and in your guest rooms.
We operate a ‘Mask to Mat’ policy for our socially distanced Wellness Classes. You can remove your mask when in place on your mat.
We operate a regular intensive cleaning schedule for all common touchpoints throughout the property.
We have placed Hand Sanitizers throughout our Hotel. Please use these regularly and wash your hands thoroughly at regular intervals.
We offer fully sterilized pens for use throughout the property.

SOCIAL DISTANCING

We ask that all guests are mindful to maintain a 2 metre distance at all times with other guests outside of your party.

DINING | POOL TIME | WELLNESS CLASSES: We are operating staggered & socially distanced Dining; Pool Times & Wellness Classes. You can book these on arrival with us.

POOL

We are operating staggered & socially distanced Pool Times in slots of 20mins. You can book a time slot at Front of House on during your stay. All guests must shower before using the Pool - please do so in your guest room before making way to Pool area. Pool Towels are provided at Reception.

(Due to Covid-19 restrictions, Sauna & Steam are not in use and we have delayed installation of our Hot Tub.)

SPA

All therapists have been certified with additional Covid-19 Treatment Training; are wearing PPE and are following strict treatment protocols as laid out by the Irish Spa Association. We have increased Treatment Room Cleaning Time to 15 minutes after every treatment during which all surfaces are disinfected and all towels and blankets are removed.

GUEST ROOMS

All guest rooms are thoroughly sanitized between guests. We have created a Digital Guest Guide for you in place of physical books and have not placed any reading material in the rooms.